The most vital element of any relocation is finding top rated moving companies that you can trust. Choosing the moving company to work with can be tricky, especially if it’s the first time you’ll need the services of one.  You’ll no doubt have seen numerous websites that boast about the wonderful services they offer, but how can you be so sure the removal company you choose will provide the level of care they state they will? This article will act as a guide to help you find a quality moving company.  Below are 9 tips for choosing a reputable and quality moving company.

 

How to distinguish a top rated moving company

 

Look for a website

In the days of e-commerce, most legitimate businesses have a website so this should be the first thing to look for. Having a web presence is a sign that it is a serious company, and it will not disappear overnight. Scammers often only have an email address and a mobile phone number so you can’t trace them if they take your money and run. Always ensure that the moving company has a registered website with a professional structure and layout.

 

Moving Quotes

 

Approach at least 3 to 5 different companies to get quotes. Don’t immediately settle with the first moving quote you get. Make sure the moving quotes are broken down so you know exactly what it covers; this will help you to decide which company is offering the best value. Compare all estimates and the services of each company.  In order to determine value, you will have to look beyond the prices and see which company is offering you the professional moving services for the price they have quoted.

 

Customer service

 

Excellent customer service is always a good sign of the type of moving experience that you can expect. A good company will go the extra mile for their potential clients and they will be happy to answer any questions that you might have ahead of your move. 

If you want to test customer service prior to choosing your moving company, ask a few questions about your planned relocation and see how helpful the business is when they respond.

 

Testimonials and Referrals

 

Making enquiries from family members, friends and colleagues at work is also good way to scout for reputable moving companies. Those of them who have employed the services of movers would be able to recommend quality ones to you. It saves you the stress of spending hours online searching for moving companies and helps to avoid the mistake of choosing poor quality movers.

Looking out for testimonials online is also important. Before choosing a moving company, make sure to go through reviews and testimonials on their page, to find out what people who have employed their services are saying about the company.

Comprehensive contract

 

Before finalizing the deal with the moving company, ensure that you get all of the required details in writing. Get comprehensive information on the moving quotation, estimated time, the specific services you’re paying for, binding or non-binding estimates, possible additional fees, terms and conditions and insurance coverage and policies. This would greatly help if an issue arises at any point during the whole moving process, and both parties can always refer to the signed contract to ensure that no party breaches the contract. This would ensure a smooth flow of things and that both parties are fully aware of the whole processes and procedures of moving.

 

Premises

 

If the business is a professional one, they won’t have any issues with you visiting the office; this will allow you to see how professional the premise is and to look at the vehicles that will be utilized in the move. 

If the company is reluctant to allow you to visit, this could be a sign that they aren’t genuine movers as scam companies often just have an accommodation address.

Responsiveness

 

The best moving companies know the importance of being responsive to customers. If you find a mover that won’t provide the information that you ask for, or they take too long to get back to you, it is a good idea to start looking for an alternative. 

A professional company will also be willing to offer you all of the information that you need to help the moving process go much smoother, such as how to pack your possessions safely. They will also understand that they’ll be numerous questions that you wish to ask ahead of your move, and they’ll do everything that they can in order to answer them.

 

Payments

 

A well-established, quality moving company will offer a wide variety of payment options, including credit cards and cheques. A fraudulent business usually only accepts credit cards as they want to take your money as quickly as possible, and if a mover insists on cash, you’ll need to find an alternative.

Less-than legitimate companies will sometimes ask for a significant amount of money upfront as a deposit. You can expect to pay a 20% deposit, but if somebody asks for too much more than that, then think carefully before giving them your money.

 

Moving Insurance

 

A moving company’s reputation is all the more solidified if they have a moving insurance plan. The company is expected to take full responsibility of the goods they transport. With a property protection, whenever any of your items are misplaced, damaged or stolen while in the moving company’s custody, the company can choose to pay you the cost of repairs/replacement, or repair/replace the item themselves. Before hiring a moving company, ask for a comprehensive explanation of their insurance plan, if they have one.

 

Conclusion

 

All of the above might seem a lot to think about but is all necessary if you want to find a good moving company. The safety of your belongings is highly dependent on the quality of the moving company you choose to hire. By following the guidance offered in this post, you’ll be able to successfully identify reliable movers and you’ll be able to avoid any scams. The above advice will also make your moving experience as safe and stress-free as possible.

 

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